Testimonials

A huge shout out to Pontifex Jewellers and Rebecca. During Sydney lockdown & retail stores being closed, Rebecca went into the store and called me while I decided what to buy my daughter for her 15th birthday. She then dropped the jewellery around to my house gift wrapped & all. Free delivery & contactless. Rebecca I truly can’t thank you enough. The service you provided me was amazing & the constant updates and communication was remarkable. I highly recommend Pontifex. Keep safe and good luck with the business during lockdown. I’ve been coming into your store for 38 years and I wish you all the best. I will have one very happy daughter tomorrow and it’s all because of your kindness.

- Kelly Watts

Rebecca provided such an amazing service, with a truly personal touch. She was attentive, professional and went out of her way to make things as seemless as possible for my sisters special birthday gift. Thank you for everything Rebecca!

- Jodie Dawson

Absolutely lovely staff and service. I wouldn’t trust anyone else with my jewelry needs Thank you so much!
PS: Special thanks to Rebecca, you’re a legend!

- Zahraa Zee

Pontifex Jewellers repaired both my engagement and eternity rings, they did an outstanding job, the rings haven’t looked this good since the day I received them! Couldn’t recommend them highly enough. Thank you so very much for taking the care you did with my rings!

- Sharon Johnson

Great service! You can easily contact them through Facebook and they are happy to help!

- Chase Maynard

beautiful amazing. kind and patient. thank you so much for your assistance with my harry potter collection. huge shout out to Rebecca for going far and beyond for me xx

- Bronwyn Field

fantastic family owned Jewler

- JulzandTani Heta

I had to get two rings resized and had been procrastinating about which jeweler to take them to. I figured that Pontifex had been there for years , had good reviews and I’d heard good things about them . The ladies who served me were really helpful and friendly. They stayed 5 mins after the shop had closed so I could pick up my rings before flying out . Really appreciated it. Thank you so much .

- Maria Alessi

beautiful designs, gorgeous jewellery. friendly staff who are eager to help

- Kim Pattison

Very happy customer. Ordered a bracelet late Sunday and received it via express post in 1.5 day. It has been a super express delivery from NSW to Victoria especially during this current COVID-19 lockdown in both of the state. Customer service was more than excellent. Rebecca sent me emails to update me on every step of the order processing. The bracelet was carefully gift-wrapped and I've also received a bonus gift which was a lovely surprise. I cannot praise highly enough for how they handled my purchase. Will absolutely re-purchase or recommend to others. They have a wide range of jewelries from different brands and have great price than others. Thank you Pontifex for such great experience purchasing from you!
(Unfortunately I forgot to take photos before unwrapping everything as I was so excited receiving the bracelet).

- Trang Nguyen

Nothing but the best service when purchasing online. From initial contact to the care and attention to detail on postage I'm honestly blown away. Wishing Pontifex Jewellers all the best during these trying times. Thanks go especially to Rebecca

- Lucy Mulligan

Pontifex jewellers customer service is unrivalled. They went above and beyond in their customer service to help me get a beautiful birthday piece from the Dreamtime Diamonds range. Rebecca has been fantastic in communicating and supporting customers during the COVID-19 restrictions. I wouldn’t go to any other jeweller for their range and service. Very grateful and pleased with the product. Thank you Rebecca and Pontifex team!

- Lana Chapman

The best service and sparkle!

I really wanted to purchase an eternity ring for our 10 year anniversary but was undecided as I knew it would be a challenge to get something in budget given the shape and size of my other rings. My friend recommended I speak with Ray at Pontifex after an ""interesting"" experience with another local custom jeweller - I am so glad I did. As soon as I met with Ray, I knew he cared about me getting the right thing and understood what I was looking for - he was happy to discuss options and went above and beyond to ensure the new ring sat in balance with my existing set. When I picked up the ring I was taken back at the quality of the ring - don't you love it when something exceeds your expectations. Thank you sooo much Ray and staff, Pontifex will now be my go to for all jewellery needs and I wouldn't hesitate to recommend for custom designs.

- Cheryl Watts

I ordered earrings yesterday from Pontifex Jewellers and received them this morning! Amazing service, a free little gift came with my package as well which was a lovely surprise. The earrings are absolutely gorgeous. I will definately be shopping here again. If I could give 10 stars I would!!

- Cassandra Murphy

I had purchased some expensive diamond earrings & was afraid of losing them, hence found a great solution from the team at Pontifex called Lox secure backs. Not only do I have a great product, they were delivered quickly, beautifully wrapped with a handwritten note. Fantastic service from the Rebecca & the team at Pontifex Jewellers.

- Bridget Devlin

I recently bought a gorgeous rose gold bracelet from this jeweller and it is stunning. The service I received was friendly and very helpful. I had the bracelet engraved and the jeweller engraved by hand, he even called me to double check what I wanted written...very impressed with that I highly recommend them.

- Edwina Hardy

I’ve never been to this store physically, I’ve only experienced their service online through Facebook but their service is amazing! Strongly recommend this place to anyone.

- Adelaide Khayad

- Kay Sparks

Got what you want good Deals prices

- Dimi Hatzis

- carla whiteman

- Martha Fassilis

- Jule Thompson

The pontifex jewellers team are incredibly helpful, kind and knowledgable. Rebecca went above and beyond to assist me in securing the right gift and making the whole process super easy especially during the lockdown restrictions. 10/10 customer service and a beautiful range of jewellery. Thank you all so much! I will always shop for jewellery at pontifex.

- Lana Chapman
(Sylvania)

Lovely selection of jewelry and friendly service.
Proper jeweller on site.
I would recommend Pontifex Jewellers for purchasers and repairs.

- Anna Jager

Excellent caring service given. I had a family piece of jewellery restrung and cleaned.

Very happy with the result.

Thank you.

- Dorothy Simpson